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Helpsheets are in Adobe PDF Format

Topic	Compatible With...
! Technology Training (recommended for new employees)
Account Activation For Employees
Adobe Premier Video Editing Basics (4 minute video tutorial)
Android Email Setup
Annotating Slides in PowerPoint (4 minute video tutorial)
Annotating Slides in PowerPoint (PPT File)
Argos Reference Material
Argos Training Videos
Arrange Multiple Monitors - macOS
Arrange Multiple Monitors - Windows
Attendance Tracking (Full Guide)
Attendance Tracking (Quick Guide)
Avaya Voicemail Instructions
Avaya VOIP Phone Instructions
Avaya Workplace SoftPhone
Azure Dev Tools for Teaching, Downloading Software
Banner Introduction Video
BannerWeb Proxy User Setup and Use
BannerWeb Tutorial Video
Best Practices for Mobile Device Security
Best Practices for Scheduling Meetings in Google Calendar
Best Security Practices for Researchers
Change Audio Output In Zoom
Change Google Chrome to Save PDFs
Choosing a screen / lecture capture software
Class Roster Lookup in Banner (non-faculty)
Class Roster Lookup in Bannerweb and Emailing Your Class
Clearing Your Browser Cache
Comprehensive PDF Guide
Creating a Windows Virtual Machine (MAC)
Disabling Private or Static DNS
Duo - Changing Default Device or Renaming a Device
Duo - Enrollment at First Login
Duo - Enrollment by Invite
Duo - Enrollment by Invite (Video 4 minutes)
Duo - MacOS Logins
Duo - Replacing or Adding A Device
Duo - Windows Offline Setup
Email Class from BannerWeb (Setup Using Chrome)
Email Class from BannerWeb (Setup Using Firefox)
Email Merge in Google Sheets and Google Mail
Email Signature - Google Email
Email Signature - non-Google platforms
Email Tutorial Video
EMS (Room Booking) Tutorial Video
EMS: Basics
EMS: Booking Multiple Rooms
EMS: Booking Recurring Meetings
EMS: Searching For Available Rooms
EMS: Viewing Your Events
Enabling Zoom Captioning
Epson V300/V330 Scanning Slides or Film
Exporting PowerPoint as a Video
File Storage Decision Chart
Finding Your Computer Name
Getting Started with Google Drive
Getting Started with Google Email
Getting Started with Google Shared Drive
Getting Started wtih Google Keep
Google - Power Searching (self paced video course)
Google Account Email Forwarding
Google Calendar Appointments
Google Calendar Instructions
Google Calendar Tutorial Video
Google Chat
Google Chat (formerly Hangouts) used for text chat
Google Chrome Doesn't Load PDFs
Google Display Name Change
Google Drive Introduction Video
Google Email - Blocking a Sender
Google Email - Using Filters
Google Email Delegation (share an account with another person)
Google Meet (video conferencing)
Google Recommended Settings
Google Suite Learning Center
Google Takeout - Download your Google Files
Google Takeout - Transfer your Google Email
Grade Entry for Faculty
IITS Requests - AV/Events
IITS Requests - Tickets
Introduction to Ellucian Application Pages (AKA Banner)
iPad / iPhone / iOS Google Email Setup
iPad / iPhone HEIC Photos Instructions
Killing a Task Using Task Manager for Windows
Kofax PowerPDF Training
Microsoft Multifactor Authentication (MFA) Setup
Microsoft Teams - Video Meetings
Microsoft Word Reference Manager
Network Drives
Office 365 for Students
Online Registration
Open Broadcast Studio (OBS) Instructions
Opening and Returning Toners
Outlook for Email Merges
Palo Alto GlobalProtect VPN Setup Instructions - Aux Staff
Panopto - Uploading Video Files
Panopto in Engage
Panopto Tutorials
PaperCut, How To Print - Utica Campus
PaperCut, How to Scan
Pinning and Unpinning Apps From the Taskbar in Windows
Printing from personal devices - St Pete Campus
Printing from personal devices - Utica Campus
Printing Tips to Save Paper
Provision an Engage course for Panopto
Remove Browser Extensions
Scheduling Zoom Meetings
Screen Capture using PowerPoint (1 minute video tutorial)
Screen Capture using Quicktime (2 minute video tutorial)
Screen Capture with ActivePresenter (4 minute video tutorial)
Screenshot / Snipping Tool for Windows 11
Setting up Multiple Monitors
Setting up Single Monitor
Share a Document Camera With Zoom
Share a DVD With Zoom
SpectrumU Access for AppleTV
SpectrumU Access for Roku
SpectrumU Access on Computer
SpectrumU App for Android
SpectrumU App for iOS (iPhone, iPad)
Steps to Take After A Potential Account Compromise
Stopping Unwanted Chrome Popup Notifications
Streaming Your Campus Based Courses Using Zoom from Inside Engage
SUNY Upstate Medical Center MyChart System Sign Up
Table of Contents in Word
Tips for Cleaning Up Google Drive Storage
Using Microsoft Outlook for Utica Email
Using Utica Avaya Phones
VoiceThread - Annotating your own slides (3 minute video)
VoiceThread - Assignment Builder
VoiceThread - Changing Your Profile Picture
VoiceThread - How to Comment
VoiceThread - How to Create a Narrated Presentation
VoiceThread - Uploading a PowerPoint and Sharing
What is New in Office 2021
Windows 10 - Arranging Windows and Using Multiple Desktops
Windows 10 - Changing Defaults
Windows 10 - Exploring Windows
Windows 10 - Keyboard Shortcuts
Windows 10 - Organizing Your Start Menu
Windows 10 - The Login Screen
Windows 10 - The Taskbar and Desktop
Windows 10 - Uninstalling an App/Program
Windows 10 - Windows + P to change Projector / Multi screen settings
Windows 10 Advanced: Virtual Desktops
Yet Another Mail Merge (YAMM) - Getting Started
Zoom Recordings - What to Expect and How to Use with Panopto

Helpsheets

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